Legal Policies APGYC

Terms and Conditions:

1. Definitions:

- "APGYC" refers to A Parcel Guy in Your College.

- "User" refers to individuals accessing and using APGYC's delivery service.

2. Service Description:

APGYC provides a campus delivery service for couriers, parcels, food, medicines, stationary, and other essentials within the specified college campus.

3. User Responsibilities:

Users are responsible for providing accurate information for delivery, abiding by the prohibited items list, and complying with all applicable laws and regulations.

4. Account Information:

Users must maintain the confidentiality of their account information and notify APGYC immediately of any unauthorized access.

5. Order Placement and Confirmation:

Users can place orders through the APGYC application. Order confirmation will be sent via email or app notification.

6. Delivery Process:

APGYC will strive to deliver orders promptly. Delays due to unforeseen circumstances will be communicated to users.

7. Payment:

Payment for services can be made through the app using accepted payment methods. All payments are subject to the terms outlined in the app.

8. Prohibited Items:

Users are prohibited from sending items such as hazardous materials, illegal substances, and perishable goods.

9. Termination:

APGYC reserves the right to terminate user accounts for violation of terms or any other reason deemed necessary.

Privacy Policy:

1. Information Collection:

APGYC collects user information, including names, addresses, and contact details, solely for the purpose of providing delivery services.

2. Use of Information:

User data is used to process orders, improve service quality, and communicate important updates or promotions.

3. Data Security:

APGYC employs industry-standard security measures to protect user data from unauthorized access or disclosure.

4. Third-party Sharing:

User information is not shared with third parties unless necessary for the delivery process or required by law

.

5. Cookies:

APGYC may use cookies to enhance user experience. Users can manage cookie preferences through the app settings.

6. User Rights:

Users have the right to access, modify, or delete their personal information. Contact APGYC to exercise these rights.

7. Updates:

APGYC may update the privacy policy periodically. Users will be notified of any changes.

Refunds and Cancellations:

1. Refund Policy:

Refunds are applicable in cases of service failure or order cancellation due to unforeseen circumstances.

2. Refund Process:

Refunds will be processed within 5 business days. The credited amount will be refunded to the customer's bank account.

3. Cancellation:

Orders can be canceled within 2 minutes of placement. Cancellations after this period may be subject to a fee.

Contact Us:

1. Contact Information:

For assistance, please contact us at:

- Phone: +91 9313554198

- Email: a.p.g.y.c.07@gmail.com

2. Operating Address:

APGYC

PARUL UNIVERSITY, VADODARA, GUJARAT

391760

3. Business Hours:

Monday to Sunday: 09:00 AM - 6:00 PM (IST)